For collection agencies, from one collector to a full floor

Collection GoatAI debt collection software. Built by a top collector

An AI calling agent, an integrated dialer, and a compliance engine built around FDCPA and Regulation F — the operating system a real collection floor runs on.

14-day free trial · No credit card required · Cancel anytime, with free offboarding

Need a trial code? Book a quick demo →
35,000+Accounts Loaded
5Agencies Live
AICalling Agent — Alex
Reg FCompliant By Design
Built-InPower Dialer

Usage figures as of November 2026.

One Brain. Every Vertical.

Collection Goat, Invoice Goat, Funding Goat, Rent Goat — different businesses, one shared AI core underneath. Switch modes and the whole platform reconfigures: branding, letter language, compliance rules, even how the AI talks about your accounts.

Same accounts engine, letters engine, and dialer — reconfigured per vertical, not rebuilt
The AI's own vocabulary changes with the mode: 'debtors' become 'applicants' or 'residents' where correct
One agency, one login, can run multiple verticals side by side
New verticals ship in weeks, not months, because the hard part is already built
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StatusCampaign Active
Calling HoursDebtor's Local Time
Call FrequencyReg F Enforced
Payment EntrySecure Link Only
Live RequestAlerts Your Team
Offer LimitsSet By You, Enforced
Stop / Dispute / AttorneyRecorded & Flagged
Call LogEvery Call On The Account

Outbound Calling, Done By The Book.

Alex runs your outbound call campaigns — verifying identity, presenting resolution options, and negotiating settlements within limits you set. Every call respects the debtor's own time zone and your call-frequency limits automatically.

How we keep Alex inside the lines

Alex doesn’t improvise the parts that matter. The lowest number he can accept comes from your settings and is enforced by the platform, not left to the AI. He tells every caller he’s an AI, verifies identity before he discusses an account, and never takes card details. If someone says stop, disputes the debt, or mentions an attorney, it’s recorded on the account and flagged for your team.

Calls run within each debtor's own local hours and your call-frequency limits — automatically
Verifies identity before discussing any account details, every time
Negotiates settlements within a ceiling you control — never improvises a number
Sends a secure payment link — never collects card details itself
Tells every caller he’s an AI in his first sentence
Records stop, dispute, and attorney requests on the account and flags them for your team
Logs every call’s outcome on the account so you can see what happened

Everything Your Agency Needs.

Not a generic CRM with collection features bolted on. Built from the ground up by someone who ran a collection floor.

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Alex — AI Calling Agent

Runs outbound call campaigns within each debtor's own local hours and your call-frequency limits, automatically. Verifies identity, negotiates within a ceiling you set, and sends a secure payment link — it never collects card details itself.

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Portfolio Management

Import any CSV format. AI maps columns automatically and loads thousands of accounts in minutes.

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Legal Referral Network

Refer accounts straight to outside counsel. Attorneys get their own portal — case status, documents, and downloadable legal reports, all shared live with your agency.

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Compliant Print & Mail

Send real, physical, USPS-mailed letters straight from the platform — no printer, no envelopes, no separate vendor to manage.

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Integrated Power Dialer

Click-to-dial, auto dialer campaigns, call recording. Your agents stay on the phone, not the keyboard.

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GOAT Contest Engine

Gamified leaderboards, real-time point systems, and automated contests that drive agent performance daily.

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Real-Time Floor Command

Live dashboards for owners. See every agent, every call, every collection happening right now.

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Training Academy

6-tier certification from Rookie to GOAT. Quizzes, video modules, scripts, role play, and compliance training.

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AI-Generated Letters

Demand letters, settlement offers, PIF confirmations generated by AI and sent from your verified domain instantly.

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Payment Processing

Post PIFs, PTPs, NSFs, and payment plans. Full payment history, spiff tracking, and remittance reports.

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Self-Service Client Portal

Clients see their own portfolio live, and can upload new placements themselves — no more emailing spreadsheets back and forth.

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The Goat Brain

One AI that knows every account, every debtor, every agent — and speaks the correct language for whichever vertical you're running.

Certify Your Entire Floor.

6-tier certification system from Rookie to GOAT. Video modules, scripts, role play, compliance training, and quizzes — all inside the platform.

Level 1 Rookie through Level 6 GOAT certification
FDCPA compliance modules and Mini Miranda training
Role play exercises and objection handling scripts
Progress tracking and certification badges per agent
Available as a standalone product for agencies not yet on the platform
Get Training Access
Tier 1
Rookie Assessment
FDCPA basics, Mini Miranda, first call structure
Tier 2
Collector Fundamentals
Talk-offs, skip tracing, payment arrangements
Tier 3
Pro Assessment
Negotiation tactics, objection mastery
Tier 4
Elite Negotiator
Advanced techniques, closing on every call
Tier 5
Senior Collector
Managing difficult accounts, legal escalation
Tier 6
GOAT Certification
The highest level. Complete platform mastery
Nash Frazier, founder of Collection Goat, wearing a headset at his desk with the Collection Goat dashboard on screen behind him

Why I Built This.

“I built this because I was tired of plugging in to 5 different tools.”

Nash Frazier

Founder, and a collector who worked the floor.

Connect on LinkedIn

One Platform.
Every Vertical.

Automate your operations, certify your agents, and run recovery across debt, invoices, lending defaults, or rent — all from one platform built by someone who has sat in the seat.

Start Free TrialTalk to Sales

14-day free trial · No credit card required · Cancel anytime, with free offboarding

Need a trial code? Book a quick demo →